Connecting customers

For connection to the electricity distribution grid it is required to fill in, prepare and submit a set of documents in the Customer Service Centers.


The documents that are required to fill in, are:

„Request for research of the conditions for connecting a customer site to the electricity distribution grid “

or

„Request for preliminary research of the possibilities for connecting a site of a customer to the electricity distribution grid – in case of change of the functional purpose of the land or the preparation of detailed development plan (DDP).

The documents you will have to provide in all cases are:

  • If you represent a legal entity:
    • Copy of the Certificate of good standing of the company (the document must be stamped ‘True to the original’. Not required if you provide the original/notary certified copy. Validity of the document is not more than 6 months;
    • Copy of the BulStat registration.
  • If you are physical entity, it will be required to prove your identity with your personal ID card.
  • If you are a tenant or co-owner of the property apply Notary certified consent of the owner or co-owners to apply for the request.
  • If you are authorized to represent the potential customer, attach a notary certified power of attorney by the legal or physical entity you are representing.

The documents you have to attach depending on the specific case are:

Case 1. Construction of new site/building (cooperative building, houses, villas, commercial premises, etc.):

  • Copy of sketch-visa for design, issued by the respective municipality or approved detailed development plan (DDP) of the plot where the site will be built.
  • Copy of document certifying the material right over the property (notary deed or assigned right to build).

Case 2. Reconstruction of a site (following the requirements of the Territory Structure Activity (TSA)

Compulsory documents for every case:

  • Copy of sketch-visa for change of purpose/designation, issued by the respective municipality.
  • Copy of document certifying the material right over the property (notary deed).

Case 3. Reconstruction of a site (following the requirements of TSA) – reconstruction common premises in residential buildings:

  • Copy of sketch-visa for change of purpose/designation, issued by the respective municipality.
  • Copy of document certifying the material right over the property (notary deed).
  • Copy of notary certified rent contract with the tenants’ council (refers to the common premises).

Case 4. When the agreed connected capacity is increased:

  • Copy of document certifying the material right over the site or notary certified rent contract.
  • Permit to use the site for its new purpose (in case the purpose of the site declared by the client does not correspond to the one in the document certifying the material right over the property).

Case 5. When differentiating a new site with individual measurement of the electricity:

Separation of existing site that is connected to the electricity distribution grid (EDG):

  • Copy of document certifying the material right over the property (notary deed) or notary certified rent contract.

Regarding existing sites that are currently power supplied:

  • Copy of document certifying the material right over the property (notary deed) or notary certified rent contract.

Case 6. When changing the number of phases, regardless whether the agreed connected capacity is changed:

  • Copy of document certifying the material right over the property (notary deed) or notary certified rent contract.
  • Permit to use the site for its new purpose (in case the purpose of the site declared by the client does not correspond to the one in the document certifying the material right over the property).

Case 7. When constructing new facilities for connection, related to increase of the category of security of the electricity supply:

  • Copy of document certifying the material right over the property (notary deed) or notary certified rent contract.
  • Permit to use the site for its new purpose (in case the purpose of the site declared by the client does not correspond to the one in the document certifying the material right over the property).

Case 8. Temporary electricity supply to construction sites:

  • Copy of contract or preliminary agreement / Statement for constant power supply (in the cases when the request for temporary power supply IS NOT submitted together with the request for constant power supply).
  • Copy of sketch-visa for design, issued by the respective municipality or approved detailed development plan (DDP) of the plot where the site will be built.
  • Copy of document certifying the material right over the property (notary deed or assigned right to build).

ñë. 9. Temporary electricity supply to a movable site:

  • Copy of the permit to place a movable site, issued in compliance with TSA by the respective municipality.
  • Copy of document certifying the material right over the property (notary deed) or notary certified rent contract; (not required for movable commercial sites).

There is a fee to be paid for the research, which is fixed in the services pricelist of ENERGO-PRO Grid AD.
There is also a precondition, if you are a customer of the company, at the time of submission of the documents to have no financial obligations to the company.

When additional documents are needed, within 14 days from the date of submission of the documents, specialists from ENERGO-PRO Grid AD will contact you to specify the details.

 

There is a fee for the research according to the pricelist of services of ENERGO-PRO Grid AD.
There is a prerequisite, if you are a customer of the company, at the time of submission of the documents not to have financial liabilities to the company.

If necessity of additional documents arises, within 14 days from the date of submission of documents, specialists from ENERGO-PRO Grid AD will contact you for the details.


Within 30 days from the date of receipt of the request for the research, a preliminary contract or written statement will be prepared of the conditions of connecting your site to the electricity distribution grid.

For the next stages of the grid connection you will be provided information upon receipt of statement of opinion or signing a preliminary contract.

In the cases where there is no opportunity to provide you with electric power supply, company experts will proffer to you a motivated refusal for connection to the electricity distribution grid.